FAQs

We try to answer most questions below but if you're still stuck, send an email to info@mamaneedsbox.com and we'll get back to you!

What's inside?

Each box is curated especially for Mamas with gifts, tools for self-care and even simple ideas to make self-care a habit you won't want to break. Every month you will know the theme, but the items inside are a surprise! Check out February's box here!

How often does it ship?

Boxes will ship (with lots of love!) on or around the 4th of each month. Month-to-month orders renew on the 11th of each month. 

Is shipping included?

As a small business, unfortunately we cannot compete with Amazon! Shipping is already discounted to a flat rate of $6.

When does my box renew?

If you choose a month-to-month subscription, you will get an email on the 10th of each month telling you your subscription is about to renew on the 11th. You can choose to make gift boxes auto-renew or not. If you choose a 3-month prepaid subscription, it will renew on the 11th of the third month. 

How do I skip or cancel my subscription?

You can always login to manage your account, skip a month or cancel your subscription. If you subscription has already renewed, please note that any cancellation will be for the next month. Come back anytime!

What if I don't like what's in my box?

We try really hard to make sure the items in the box can work for most Mamas and are high quality. If for some reason you don't like it, pay it forward to another Mama you think might! We cannot honor returns or give refunds simply due to personal preferences. However, anytime an item is damaged or missing, we will be happy to replace it at no charge.

I'm a maker and/or influencer - let's chat! 

Well that's exciting! We'd love to see if your product is a good fit. And we love to work with influencers for unboxing/reviews. Email us at info@mamaneedsbox.com with more details!